Everything you need to know

Oneremit is a B2B cross-border payments platform that helps African businesses pay suppliers, partners and service providers abroad at transparent FX rates. It is built mainly for Nigerian businesses; individuals can also send money abroad, and families can pay international tuition through Nexus.

No. Oneremit is a financial technology company, not a bank. Funds are held and processed through licensed banking and payment partners.

Oneremit has offices in Lagos, Nigeria (10 Olive Gardens, Banana Island) and Toronto, Canada (2967 Dundas St. W. #784). It is operated by Spark Tech Hub Ltd.

Importers and exporters, manufacturers, automotive importers, pharmaceutical and medical supply companies, logistics and freight firms, e-commerce sellers and professional services firms use Oneremit to pay overseas suppliers and partners.

Yes. Individuals can send money abroad with Oneremit Personal, and students and families can pay tuition to schools abroad with Nexus.

Nexus is Oneremit's service for paying international tuition. Students and families use it to pay schools and universities abroad from Nigeria. See the step-by-step guide to paying tuition abroad.

Oneremit pays out in US dollars (USD), British pounds (GBP), euros (EUR), Canadian dollars (CAD), Australian dollars (AUD), UAE dirhams (AED), Kenyan shillings (KES) and South African rand (ZAR). See today's rates at oneremit.co/rates.

Standard transfers usually arrive in 1–3 business days, depending on the destination and payment method, and some routes arrive within hours. Payments through the OTC desk reach the UK and Europe instantly, the US, UAE, China and Turkey the same day (UAE, China and Turkey subject to daily cut-off times), and Canada the next day.

Yes. Oneremit pays US suppliers in USD and European suppliers in EUR. Our guides explain the rails: paying a US supplier by ACH, Fedwire, RTP or FedNow and SEPA vs SEPA Instant for European suppliers.

Yes. Oneremit pays suppliers in China in CNY or USD, in Turkey in TRY or USD, and in the UAE in AED. Payments to China and Turkey go through the OTC desk, from USD 500,000 (smaller payments can also be considered), and settle the same day when confirmed before the cut-off: typically 16:00 to 17:00 Beijing time for CNY and 16:00 to 17:00 Istanbul time for Turkey. UAE payments through the OTC desk settle the same day when confirmed before 17:00 UAE time.

You need the supplier's full legal name, bank name, account number or IBAN, SWIFT/BIC code, the currency they want to be paid in, and the invoice you are paying. Check that the account name matches the company on the invoice before you send.

The indicative rates on /rates apply to payments up to ₦50,000,000. Larger payments are quoted individually: talk to our sales team. For payments of USD 500,000 or more, the OTC desk quotes a firm rate.

Oneremit publishes live indicative rates for all eight payout currencies at oneremit.co/rates, updated every few minutes. A machine-readable version is at oneremit.co/rates.json.

The rates on /rates are indicative: they move with the market, and your exact rate is confirmed before you send. Rates there apply to payments up to ₦50,000,000; larger payments are quoted individually.

No. All fees are shown upfront before you confirm a payment. What you see is what you pay.

Intermediary banks on the SWIFT network can deduct fees along the way, so a supplier may receive less than the amount sent. Paying through local rails in the supplier's country avoids most of these deductions. Read SWIFT vs local payment rails.

Oneremit's OTC desk handles large cross-border payments for businesses, from USD 500,000. You agree a firm rate for the full amount before any money moves, and the quote is held for one hour.

The OTC desk handles trades from USD 500,000 or the equivalent in another currency. There is no maximum.

OTC quotes are firm and held for one hour.

The OTC desk runs 24/7.

Your company's incorporation documents, plus documentation supporting the transaction. The full list is provided during onboarding.

On WhatsApp at +234 707 445 6335, or use the 'Talk to the OTC desk' button on the OTC page.

By transfer to a dedicated OTC account.

Oneremit uses industry-standard encryption and security protocols to protect your personal and financial information. All transactions are monitored and processed in line with regulatory requirements.

Yes. Oneremit requires identity verification before certain transactions can be processed, as regulations require. We only ask for information required by law, and your data is handled securely.

Yes. Oneremit is operated by Spark Tech Hub Ltd., a Payment Service Provider supervised by the Bank of Canada under the Retail Payment Activities Act and registered with FINTRAC as a Money Services Business (No. C100000025). Spark Tech Hub US Inc. is registered with FinCEN as a Money Services Business (No. 31000297609625). Spark Tech Hub holds an International Money Transfer Operator (IMTO) licence issued by the Central Bank of Nigeria (CBN).

Sign up at business.oneremit.co/sign-up. Creating an account takes less than two minutes, and you'll be asked to verify your business before certain payments can be processed.

Yes. Log in with your credentials on any device and you have full access to your account.

Oneremit support is available 24/7 at support@oneremit.co.